Tag Archives: digital west

Final sprint towards NewHost

So tomorrow is the day when the old servers at Digital West will be put to rest. Our developers and system administrator have been hard at work over the last few weeks (and especially the last few days!) getting everything ready for a hopefully smooth transition to hosting everything at Hetzner in Germany.

The vast majority of our sites and services are in fact already being served from Germany, but the largest one—musicbrainz.org—remains in the US for another night.

Our transition of the final services, such as musicbrainz.org, has already started, but the very last sprint of moving the remaining bits over will start tomorrow, November 8th, at around 6 AM EST / noon UTC / 13:00 CET and will follow the plan laid out in this Google document:
https://docs.google.com/document/d/1MgqZ4hiKC0MZJ400ZCOD8JlcjBjh4GNpakauf51YKQQ/edit?usp=sharing

Expect some downtime, plenty of read-only time, and general wonkiness as we get the last gears set in place to hopefully keep us running smoothly for the next several years to come!

Massive connectivity issues

As you are probably aware, we’ve been having lots of network connectivity issues with all services hosted at Digital West in California (all of our projects, except ListenBrainz and AcousticBrainz).

Today we spent all morning trying to replace what we thought to be a faulty switch. That process didn’t go very well at all – we hit every conceivable issue that we could’ve hit. And a few more.

But, in this process we connected our gateway machines directly to our uplink (not through our switch) and the network issues persisted! After testing this setup with both of our machines, we’ve now conclusively eliminated all of our equipment as the possible source of trouble.

At this point our troubles lie in the hands of Digital West to fix. Thankfully the day staff will return to work in a few hours and hopefully we will make some progress on this issue then.

Sorry for all of this hassle. 😦